Terms and Conditions

Order Shipping

Love TC does its best to have orders on there way as soon as possible this means - Orders will be fulfilled then posted or locally delivered with 1-5 Days of Order Payment. No orders will be shipped until payment has been received. Please allow 1-2 Weeks for custom orders.

Returns

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If package i received and goods are damaged in anyway, Love TC has the right to not refund.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 15 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If paying by Credit card a fee may be deducted from the total to cover fee charges.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at lovetc@bigpond.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. 
If you need to exchange it for the same item, send us an email at lovetc@bigpond.com and send your item to: 458 Bamawm Rd Bamawm Victoria AU 3561.

Return Shipping:
To return your product, you should mail your product to: Love TC 458 Bamawm Rd Bamawm Victoria AU 3561

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.